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intelligence on
intelligent assistants

Alexa
Although privacy concern was present in all devices, Alexa had the highest number of tweets on privacy concerns due to the current incident on Amazon reviewing, recording and transcribing audio clips in an effort to help Alexa respond to commands.
Text Analysis
Although the words can or smart are most frequently repeated, since they are used to refer to the common functional limitations of assistant devices, the third most frequently repeated word, privacy was analyzed to discover disappointment and frustration of users unplugging their Alexa.
Sentiment Analysis
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